EMP Services professional support subscription for CORPDESK and CLOUC-BRIX easily accessible with renewal options.. Clients and partners are distributed around the world for to enhance management and communication at local levels:
Below are some itemized areas of suport and maintenance work:
- Bug fixes & security updates, documentation, manuals, AskUbuntu, Launchpad, NTP and Entropy
- Landscape Management & Monitoring (SaaS Edition)
- IP Indemnification, KnowledgeBase and hardening guides
- Up to 24×7 phone & web support (main packages + select backports) with down to 1 hour – 1 business day response time (severity 1-4)
- Option of a dedicated EMP Services support engineer on your premises